CONNECT CITIZEN AND SERVICE PAYMENTS WITH ORACLE NETSUITE FINANCE
iTANZ integrates service-payment operations with Oracle NetSuite Finance to reduce manual journals and create an auditable path from the original payment to the general ledger.
Best fit for: Local government, councils, public-sector agencies and service organisations collecting fees across online, EFTPOS and counter channels.
WORKFLOW STAGES
- 1. ONLINE / EFTPOS / COUNTER
- 2. OPERATIONAL PAYMENTS
- 3. AUTOMATED BATCH
- 4. NETSUITE FINANCE GL
BUSINESS CHALLENGE
Service fees may be collected across online portals, EFTPOS terminals and counter payments, while finance operates in a separate ledger. Without a controlled integration, teams may rely on manual journals and spreadsheet reconciliation, making it harder to trace revenue back to the originating service transaction.
HOW ITANZ AND ORACLE NETSUITE ADDRESS IT
Operational payment transactions are collected through the service platform and transferred through a scheduled batch into iTANZ Finance on Oracle NetSuite. Revenue is directed to the relevant income accounts, finance confirms that the batch agrees with the source-system total and users can drill back to the original payment detail.
HOW THE WORKFLOW RUNS
- 1
Collect payments across service channels
Capture online, EFTPOS and over-the-counter payments against the relevant application, permit, licence or service.
- 2
Run the scheduled finance batch
Push the day’s operational payment transactions into Oracle NetSuite Finance at the configured cut-off.
- 3
Post to the correct income accounts
Map each fee type to the appropriate general-ledger account during the automated posting process.
- 4
Reconcile source totals to the GL batch
Confirm that the operational receipts total matches the debit and credit values posted into Finance.
- 5
Drill back to the original transaction
Trace the GL entry to the applicant or customer, reference number, fee type, amount and payment method.
BUSINESS OUTCOMES
Automated revenue posting
Reduce manual journal creation by moving approved operational transactions into Finance through a scheduled integration.
Multi-channel visibility
Bring online, EFTPOS and counter receipts into one finance reconciliation process.
Daily control and exception review
Compare source totals with the GL batch and flag any variance for investigation.
End-to-end traceability
Drill from the finance entry back to the original service and payment detail.
READY TO CONNECT FINANCE AND OPERATIONS ON ORACLE NETSUITE?
Talk with iTANZ about how this workflow could apply to your organisation, and where connected processes would remove the most manual effort.
MORE USE CASES
Supported solution scenarios from the iTANZ demonstration environment. They are not customer case studies and carry no quantified performance claims.